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| Bluebell Telecom Limited - Data Protection and Privacy Notice |
- The personal data that you supply to us, which may include your own personal data ("Your Personal Data") are held by Bluebell Telecom Limited and are kept confidential on our secure database.
- We will use Your Personal Data to provide you with our products and services (including enabling you to purchase our products and services and to arrange for delivery of our products to you or to a third party, and allowing you to access our website), for administration and accounting, for marketing, to respond to enquiries or complaints and to ensure that the content of our website and the products and services that we offer are tailored to your needs and interests.
- We take appropriate measures to ensure that Your Personal Data are kept secure and are kept for only so long as is necessary for the purpose for which they are used.
- We only hold such personal data as you have provided to us and we update this personal data within 14 working days of any new or updated personal data being provided to us by you, to ensure that the personal data we hold about you is as accurate as possible.
- In the event that you submit any of Your Personal Data to us (either in the process of placing an order or otherwise) we will keep Your Personal Data on our records for a reasonable period of time as required to enable us to respond to any queries or complaints that you may have in respect of the provision of our products and services. We may continue to hold Your Personal Data if we are required to do so for legal reasons, or for the purpose of providing you with information relating to our new or existing products or services. Please email us at customerservice@bluebelltelecom.com if you would prefer us not to hold Your Personal Data for this purpose.
- You are entitled to ask for a copy of Your Personal Data (for which we may charge a small fee) and to have any inaccuracies in Your Personal Data corrected.
- For quality control and training purposes, we may monitor or record your communications with us.
- Cookies
We may store information about you in a cookie (a small file that is sent by our web server to your computer), which we can access when you make return visits to our website. Sending cookies is usual practice for any website that needs to remember what its users' preferences are and we use cookies to keep track of your choices and of any orders you place through our website.
If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that cookies are stored in. If you want to stop cookies being stored on your computer in the future, please refer to your browser manufacturer's instructions by clicking "Help" in your browser menu. Further information about deleting or controlling cookies is available at www.aboutcookies.org
- Please note that when you visit our website, we may also log your IP address, a unique identifier for your computer or other access device. We will keep these records for up to two years.
If your personal details change, please email us at customerservice@bluebelltelecom.com
If you have any queries about how we use personal data, please contact us by writing to Bluebell Telecom Limited at 15 Riverside Studios, Amethyst Road, Newcastle Business Park, Newcastle upon Tyne, NE4 7YL or by email on customerservice@bluebelltelecom.com
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