How can Bluebell help you?
Whatever your sector or size, Bluebell can help you cut cost and improve efficiency through simple rationalisation and more effective deployment of voice and data services.
We focus on properly understanding the needs of businesses in specific sectors in order that we can tailor our service to match their core requirements.
Whilst price is of paramount importance, it has no value unless supported by outstanding account management and customer service.
Retail
Whether you're a national chain or an Independent retailer, find out how our experience working with some of the best known names on the high-street can improve your business performance.
We have a heritage of servicing the requirements of blue-chip retail brands. Our reputation is built upon an understanding of sector imperatives and a track-record of exceeding expectation.
We have shaped our offering to be able to work as an extension of your business and provide a proposition that extends to unified voice & data solutions, inbound call management solutions to support multi-channel retail, and co-ordination and implementation of new or renewal store communications.
Hospitality and Leisure
Bluebell has established strong sector expertise in this sector, working with famous global and national brands across the UK.
We have worked closely with our supply-chain partners to develop next generation LLU broadband and network-based services that enable the delivery of bespoke unified communications solutions for the sector.
Our account management & service proposition is tailored to address the 24/7/365 demands of hospitality whilst our commercial proposition is focused on cost reduction & improved efficiency by pioneering new technologies.
Financial Services
However large your organisation, Bluebell can advise on the best call management options and FSA approved systems for your customer facing and internal communications.
Our market-leading IVR solutions have been deployed by a number of industry-leading brands to increase conversion rates and to improve customer relations and retention.
Our contact managment solutions have assisted our customers to have the flexibility to rapidly adapt their networks and therefore meet the changing requirements of their business. This ensures that opportunities are never missed.
Travel
Managing large volumes of inbound calls can be key to success in this sector. Our contact management solution is used by globally recognised brands to ensure that they are able to manage, modify and develop their own call network.
Our solutions extend to providing home-worker applications within the call-centre network to enable resource to be flexed when required. Easy set-up ensures capacity can be quickly scaled whilst skill-based routing ensures that customers reach the right person every time.
Care Sector
Bluebell has gained an extensive understanding of the care sector through working in partnership with a range of sector organizations including charitable trusts, NHS and private enterprise.
We have deployed legacy and IP technology to provide services that range from remote-worker solutions to IP telephony.
Our service proposition is matched to meet the requirements and challenges of a highly regulated sector.
SME
Our SME proposition encapsulates all sectors covered by its definition. Whether you are starting up or an established business, we have a breadth of experience in providing services for all shapes and sizes of organisations.
We are value-driven, one-stop-shop provider for business communications. Find out how we can help you make the best decisions for your business by calling us today.
